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A Man & His Jeep - A Love Story: Reputation Management for Online Automotive |
Open Leadership |
Online Reputation |
Good Reviews Begin with |
Andy Beal, Reputation Management Expert and Author of "Radically Transparent" |
Charlene Li, Altimeter Group Founder, Author of "Open Leadership" and Co-Author of "Groundswell" |
Joe Orr, Dick Hannah Honda GM |
Jared Hamilton, DrivingSales.com Founder |
Track 1 |
Track 2 |
|---|---|
Achieving Open LeadershipCharlene Li, Altimeter Group Founder; Author of "Open Leadership" and Co-Author of "Groundswell" |
The Power of PromotersHeather Brunner, COO, Bazaarvoice |
Cars.com Dealer Reviews Sneak PeekNick Hummer, Cars.com Product Manager |
Online Reputation Leadership: Steering Your Store for SuccessAndrew DiFeo, GM, Hyundai of St. Augustine and Joe Orr, GM, Dick Hannah Honda |
Reputation Management PlaybookJoe Orr, GM, Dick Hannah Honda |
Creating a Culture Driven by Customer FeedbackJohn D. Hill, GM, Sam Swope Honda and Tom White, GM, Suzuki of Wichita |
Embracing Radical TransparencyAndy Beal, Author of "Radically Transparent" |
Fueling Sales with Online ReviewsTom White, GM, Suzuki of Wichita and Jeff Kershner, Director of Marketing, Younger Motor Cars |
Good Reviews Begin with Good ProcessJared Hamilton, DrivingSales.com Founder |
Fuel Your Marketing With Online ReviewsMaria Stansberry, Senior Product Marketing Manager, Bazaarvoice |
Display, Communicate, Follow-up: A step by step guide to acquiring customer reviewsJohn Vierheller, Executive Vice President - Automotive, Aspen Marketing Services |
Cars.com Dealer Reviews Sneak PeekNick Hummer, Cars.com Product Manager |