June 2007, Volume 17
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Free Call Scripts
The phone rings.
You answer and hear
"Please welcome a
Cars.com customer."

Then what?

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DealerADvantage LIVE
Right Car, Right Price, Right Profit
Maintaining Gross on Internet Sales

July 13, 2007, Noon ET
The internet brings greater transparency to pricing and the car-buying process than ever before. Assuming you have the right process in place, however, the right car set at the right price will still drive the right profit.
Enroll Now!
Did you miss
Merchandising Matters:
Telling More to Sell More
?

Click here to read excerpts.
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Tips and Techniques
New Car Dealerships
Growth in Internet Ad Spend

Growth in Ad Spend Graph
Percent of Total Ad Dollars
NADA’s AutoExec magazine, May, 2007
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Tips and Techniques
Turn Your Cell Phone into a Sell Phone
In this month’s Tips & Techniques, find out how you can put the mobile web to work for you. You can actually turn your cell phone into a sell phone. Click here to learn how you can turn undecided shoppers into a sale.
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July
event location date facilitator
GIADA Savannah, GA Jul 8 - 11
Dealer Workshop Des Moines, IA  Jul 10 Fred Haney
Cars.com Webinar DealerADvantage LIVE Jul 13
Dealer Workshop San Antonio, TX Jul 17 Ralph Ebersole
Dealer Workshop Washington, DC Jul 17 Kathy Kimmel
Dealer Workshop Jacksonville, FL Jul 19 Kathy Kimmel
Dealer Workshop Tampa, FL Jul 20 Kathy Kimmel
Dealer Workshop Ft. Worth, TX Jul 24 Ralph Ebersole
Dealer Workshop Charleston, SC Jul 24 Kathy Kimmel
Dealer Workshop Savannah, GA Jul 26 Kathy Kimmel
August
event location date facilitator
CIADA Myrtle Beach, SC Aug 2 - 5
Dealer Workshop Portland, OR Aug 7 & 8 Ralph Ebersole
Dealer Workshop Harrisburg, PA Aug 9 Kathy Kimmel
Cars.com Webinar DealerADvantage LIVE Aug 10
Dealer Workshop Buffalo, NY Aug 14 Kathy Kimmel
Dealer Workshop Toledo, OH Aug 14 Fred Haney
Dealer Workshop Lansing, MI Aug 15 Fred Haney
PIADA Pittsburgh, PA Aug 16
Dealer Workshop Syracuse, NY Aug. 16 Kathy Kimmel
Dealer Workshop Chicago, IL Aug 17 Ralph Ebersole
Dealer Workshop Tacoma, WA Aug 21 Fred Haney
Dealer Workshop Seattle, WA Aug 22 Fred Haney
*Cars.com dealer workshop — these seminars focus on ways you can get more out of your online advertising.

Topics include:
• Understanding the consumer
• Merchandising your inventory to build more traffic
• Effective communication (email and phone) with the consumer
• Closing techniques to build higher closing ratios
• Best practices from dealers across the country

Who should attend:
General Managers, Sales Managers, BDC Managers and Internet Department Sales Staff.

For more information call 1.888.252.7731.

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