Independent Corner

The Times, They’re Changing

NIADA’s General Counsel Shares Tips for Staying Ahead of the Curve

In his role as NIADA general counsel, Keith Whann regularly advises independent dealers about the daily challenges and ongoing compliance and regulatory issues they face. DealerADvantage recently spoke with Whann to get his thoughts on dealers’ top concerns in the final months of 2008.

Working 24-7?

If Your Staff is Small, Don't Try to Do It All

When David Cook opened Princeton Motorcars in 2006, he knew he would have to set clear boundaries for his daily schedule. Otherwise, the demands of the job could leave him rushing around to get things done and disrupt his personal life.

Back on Track

Dealer Revitalizes Sales by Offering the Right Trucks at the Right Price

With the economy stagnating, fuel prices soaring and sales at his store stalling, Joe Mallette questioned whether he could stay in the truck business. The answer seemed to pull him toward a new retail strategy until he realized that what he needed to do was refocus on the fundamentals, not shift gears.

Staff for the Sale

Independent Stores Allocate Personnel for Online Success

With internet traffic accounting for an increasing share of its sales, the management team at Randy Adams Inc. assigned a dedicated salesperson to work with online shoppers. That decision – made approximately two years ago – continues to bear fruit for the independent dealership, general manager Jim Edwards said.

Independent Corner

Primed to Sell: Market-Based Tools Show You What Inventory to Carry

Local supply-demand report takes the guesswork out of stocking your store.

Independent Corner

It’s 2008 – Are You Represented Online?

Websites have gone from nice to have to must have.

Independent Corner

Give Buyers a Reason to Go Out With Your Car

Selling cars online may have more in common with internet dating than you think.