Understanding how car shoppers navigate your dealership’s used vehicle inventory is critical to success. As consumer behavior becomes more information-driven and spans across desktop and multiple mobile platforms, the metrics dealers look at to understand shopper activity and advertising performance must adapt as well.
With this in mind, Cars.com has launched its all-new MarketDrive report, sharing more actionable information about shoppers’ awareness and consideration of your used inventory and your dealership. While many of the metrics used to evaluate your used-car performance will remain the same, MarketDrive now includes vital information about how your dealership compares to the competition, as well as mobile shopper activity, more audience insights and important stats about your online reputation.
Click the labels in the “Section” column for an in-depth look at each component of the new Cars.com MarketDrive Report.
| Section | Metric | What it measures | How you can use it to drive better performance |
| Dealer Profile | Dealership Type | How your store compares to your competition |
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| Audience and Awareness | Local Visits | Total visits to Cars.com in your local market |
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| Visitis from a Mobile Device | Percentage of traffic to Cars.com coming from a mobile device, as well as the number of mobile searches in close proximity to your store |
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| Impressions by Product | Impressions your dealership receives, compared with the market average |
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| Consideration | Merchandising | How well your store has showcased your inventory on Cars.com |
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| Leads / Contacts | The number of leads, contacts and walk-in indicators received by your dealership |
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| Conversion | Inventory Engagement | The average age of vehicles removed in the last 30 days, as well as the level of shopper activity driving those potential sales |
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| Mobile Search Activity | New / Used Mobile Search Activity | The number of mobile searches within a 20 mile radius of your dealership |
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| Dealer Reviews | Dealer Performance | Total number of dealer reviews within the last 30 days and overall, as well as your store’s rating |
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