Service and repair search stat wide

Stat of the week: Searching for service

Posted by on Apr 18, 2014

As Jack Simmons highlighted in yesterday’s post, dealerships face an uphill battle when it comes to connecting with service shoppers online. And one of the biggest challenges posed is reclaiming real estate for dealership service departments on search and review sites. So much so, that a recent analysis conducted by R.L. Polk revealed that dealerships […]

Jesse Recalls video

Turning recall appointments into new-car sales opportunities

Posted by on Apr 15, 2014

One of the biggest challenges for many dealerships is simply getting potential customers on the lot – hands down. But with the recent recall announcements from General Motors, Toyota and other manufacturers, hundreds of thousands of consumers will be back at their local dealership seeking information and service, potentially looking to upgrade their vehicles. Though […]

Stat of the Week_Week2-02

95 Percent of shoppers undecided on dealership

Posted by on Apr 11, 2014

Car shoppers have an unprecedented number of options to choose from when selecting both a vehicle and dealership to purchase from - and they're leaving them open. Research firm Millward Brown recently found that the overwhelming majority (95%) of car shoppers are undecided about which dealership to purchase from when they first come into market. Reinforcing […]